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We will get back to you during normal working hours 9am until 5pm Monday to Friday GMT.

TRACKING did you know if you open your order confirmation email and click VIEW ORDER you can then click the tracking number and see the progress of your item. If tracking does not move for a few days please be patient it will update at the next point of scanning.

DELIVERY Note: Whilst most items are delivered within 9-14 days some Items can take up to 28 days to deliver. Do not panic we have it in hand and it will be on the way to you.

RETURNS if you need to return something please check the returns policy for details https://dinkydiamonds.com/pages/refund-policy

 

Some answers to common questions

1. Where is my order - When will my order be delivered

2. I only received part of my order

3. Tracking has not updated for days - Tracking explained

4. I have a problem with the items I received

5. I have a problem not related to any of the above.