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Delivery Terms

WARNING: Please note that due to the current impact of Covid19 on various counties and shipping companies worldwide deliveries may be delayed by up to 60 days. In particular the following countries are suffering major delays - USA, Australia, Canada,New Zealand. Please only place orders if you are prepared to wait this additional time.

Once your order has been placed your order will be processed which during busy periods can take between 2 and 5 days. 

If your item is handmade then please allow us time to make the item for you. Most handmade items are made within 5 to 10 days and then checked prior to shipping.

Delivery of our products can take anywhere from ten days to 30 days depending on your countries customs processing and procedures. During busy periods please allow a little extra time. If your order has failed to arrive please contact us on dinkydiamonds19@gmail.com providing your name and order number. 

As most of our products are very high demand items product turnover is quite high and processing the shipment can take a little longer than this on occasions.

Items depending on demand can also take several days to be processed. Once processed our team will update your items details into our system and begin the shipping process. 

Once an order is received we aim to process the order as quickly as possible. Orders placed on a weekend or out of hours are generally processed the next working day. So for example if you place an order on a Friday night the order may not be processed until the following Monday. After the order is processed and the item packed shipping and tracking information will be updated in your account.